This Privacy Policy encompasses how GSS utilizes and safeguards any information you provide while visiting our website or engaging in purchases. GSS is resolutely committed to ensuring the confidentiality of your personal data. Should we solicit specific information by which you may be identified while using this website, you may rest assured that it will be employed solely in accordance with this policy. GSS may amend this policy periodically. We urge you to review this page regularly to remain apprised of any amendments.
We may collect the following information:
We require this information to comprehend your needs and enhance our services, specifically for the following obligations:
A cookie is a diminutive file that seeks your consent to be placed on your computer's hard drive. Upon acceptance, the file is added, and the cookie aids in analyzing web traffic or notifying you when you visit a specific site. Cookies enable web applications to respond to you as an individual, tailoring their operations to your needs, preferences, and dislikes.
We utilize traffic log cookies to discern which pages are accessed, thereby allowing us to analyze webpage traffic and improve our website to better suit customer requirements. This information is employed solely for statistical analysis, and subsequently, the data is expunged from our system.
Ultimately, cookies enhance your experience by enabling us to monitor which pages you find beneficial and which you do not. A cookie does not provide us with access to your computer or any personal information, other than the data you choose to share with us.
You may opt to accept or decline cookies. Most web browsers automatically accept cookies; however, you can modify your browser settings to decline cookies if preferred. Please note that this may impede your ability to fully utilize the website.
You may restrict the collection or use of your personal information in the following manners:
If you believe any information we hold about you is incorrect or incomplete, please contact us at {email id} as soon as possible. We will promptly rectify any inaccuracies and ensure compliance with your requests.
Shipping & Delivery is not applicable for business.
Go Sydney Shuttle (also referred to herein as “The Company”) provides a shuttle service between Central Sydney Hotels, Sydney Airport, and Sydney cruise ship terminals to fare-paying customers (to be referred to herein as "Passengers") holding a valid ticket only, in accordance with the following Terms and Conditions.
The Company reserves the right to change the Pick up time by giving reasonable prior notice. If the passenger is not ready for pickup at their allocated time, they will need to make a new booking subject to seating capacity.
PICK UP TIME from Sydney City to Airport:
Please be ready 10 minutes prior to your scheduled pickup time and wait outside the hotel lobby. If you can’t see the driver 10 minutes after your booking time, please call (SMS/WhatsApp) our office number +61 434 844 020.
PICK UP TIME from Sydney Airport to Sydney City:
For Shared transfers...
International (Terminal 1) Pickup:
Domestic (Terminal 2 and Terminal 3) Pickup:
The Company does not provide child seats for Shared transfers. If you require a child seat for your travel, you must book your transfer through Group/Private Transfer booking with a surcharge of $20 payable for each child seat required.
Each passenger may carry one suitcase and one hand luggage. Any additional luggage will be charged $10.00 per item. Heavy or bulky luggage more than 23 kilograms will incur extra charges at the discretion of the driver. Please inform us at the time of making a reservation. Special size luggage (larger than 158cm) will incur a $40 surcharge per item.
All luggage is carried at the own risk of the Passenger. The Company reserves the right to refuse carrying bulky or heavy luggage and will not be liable for theft, loss, or damage to any passenger baggage and personal items while in a Company vehicle.
Hotel pickups are from 05:00 am to 19:00 pm. Pickups from the Domestic or International airports from 06:00 to 21:00 pm. Any service provided outside these hours will be charged at our private hire prices.
For Shared shuttle service please allow about 45 minutes traveling time. For Private/Group transfer allow 25 minutes. Domestic passengers should allow 3 hours before flight departure time, and international passengers should allow 4 hours.
The Company will make every effort to ensure the service operates to the confirmed booking time. However, it will not be liable for delays caused by circumstances beyond its control, which include traffic or weather conditions, mechanical breakdown, or airport security.
All no show passengers will incur a 100% cancellation charge.
The Company’s vehicles are not fitted with wheelchair access equipment. Only those Passengers who are able to board the vehicle on foot can use our service. The wheelchair must be collapsible.